Shortrental.ai vs Hostaway
Hostaway built the mid-market playbook. Shortrental.ai rebuilt it with AI at the core. Here's a feature-by-feature breakdown.
Pricing
€19/listing — flat, no revenue share
Hostaway: From $45/listing (or % of revenue)
Best for
Operators who want AI to pre-do most of the work
Hostaway: Operators who like a do-it-yourself dashboard
Migration
2 days · white-glove
We handle imports, mapping and cut-over.
Feature-by-feature
Every claim below is verifiable. If we got something wrong, tell us — we'll fix it within 24 hours.
| Feature | Shortrental.ai | Hostaway |
|---|---|---|
| AI | ||
| AI guest messaging (24/7, multilingual) | Native, 11 languages | Add-on via ChatGPT plugin |
| Shadow Mode | ||
| AI escalation routing | ||
| Voice AI | ||
| Channels | ||
| Official Airbnb, Booking, Vrbo API | ||
| Direct booking website | ||
| Pricing model | Flat per listing | Per listing OR % of revenue |
| Smart home | ||
| Smart lock brands | 13+ | 6 |
| Noise monitoring | Partial | |
| Team | ||
| Cleaner portal | Task module | |
| Owner portal with PDF statements | ||
| Team chat & huddles | ||
| Pricing | ||
| 14-day free trial | ||
| Setup fee | €0 | $0–500 |
| Support | ||
| Migration assistance | Free, white-glove | Self-serve |
The verdict
Hostaway is a great mid-market PMS. But its AI is bolted on, not built in. If you want an AI that operates your business — not just drafts messages — Shortrental.ai is the move.
Comparison data is based on publicly available pricing and documentation as of April 2026. Competitor names and logos are trademarks of their respective owners and used here for comparison purposes only.
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